PLEASE STANDBY, WE ARE UPDATING THE WEBSITE
Open mobile app
Cory WonderstoneMon–Fri: 11:00 AM — 8:00 PM
Need a hand? Text me anytime. I rarely answer calls or voicemails, so texting is the fastest way to get help.
OR Email MYWONDERSTONE
@GMAIL.COM
Shipping & Payment Info
SHIPPING & PAYMENT INFORMATION
Last Updated: 12/11/2025
This page outlines how Forever Free Media / Wonder Tec handles shipping, delivery, processing times, and available payment methods.
Because our items are handmade and made-to-order, our shipping operations differ from traditional retail stores.
Please read this page carefully before placing an order.
1. ORDER PROCESSING TIME & PRODUCTION QUEUE
1.1 Made-to-Order Production
All products are custom-built and made-to-order.
Your purchase enters our production queue and is fulfilled in the order it is received unless a deadline or rush processing is approved in writing before purchase.
1.2 Production Timeline
Production may take anywhere from several weeks up to six (6) months depending on:
- Order volume
- Material/paint curing times
- Complexity of the item
- Environmental/weather factors
- Supply delays
- Force majeure or emergencies
1.3 Early Shipping Label Creation
A shipping label may be created early to meet platform/carrier requirements.
A label does not indicate that your item has shipped.
Tracking updates only after the product is complete and handed to the carrier.
2. SHIPPING OPTIONS
We offer both domestic and international shipping. Available options may vary by region.
2.1 Domestic (USA) Shipping Options
Typical options offered at checkout include:
- USPS Priority Mail (1–3 business days)
- USPS Ground Advantage (2–5 business days)
- FedEx Express (1–2 business days)
- FedEx Ground (1–5 business days)
Faster options may be available depending on your region.
2.2 International Shipping
International shipping is available to most countries.
Buyers are responsible for any customs duties, VAT taxes, or import fees charged by their country.
2.3 Shipping Zones
We currently ship to:
- All 50 U.S. states
- U.S. territories (shipping times may be longer)
- Canada
- United Kingdom
- Australia
- EU countries
- Select additional international locations
If your country does not appear at checkout, contact us for assistance.
3. SHIPPING COSTS
Shipping costs are calculated at checkout based on:
- Destination
- Package size
- Weight
- Carrier rates
- Shipping method selected
Rush shipping is available upon request; rates depend on carrier pricing at the time.
4. DELIVERY TIMES
4.1 Domestic Delivery Estimates
Once shipped, most U.S. orders arrive within:
- Priority Mail: 1–3 business days
- Ground Advantage: 2–5 business days
- FedEx Express: 1–2 business days
4.2 International Delivery Estimates
International delivery may take:
- 7–21 business days depending on the region
- Additional customs delays may apply
4.3 Carrier Delays
We are not responsible for delays caused by USPS, UPS, FedEx, customs agencies, or international carriers.
5. RETURNS, EXCHANGES & DAMAGES
5.1 Returns & Exchanges
Because products are custom-made and built-to-order, returns and exchanges are not accepted unless required by applicable law.
5.2 Cancellations
Orders may be canceled only if production has not yet begun.
Once work or materials have started, cancellations may be declined or subject to a material/labor deduction.
5.3 Damaged or Defective Items
If an item arrives damaged:
- Notify us within 48 hours of delivery.
- Provide clear photos of:
- The packaging
- The shipping box
- The damaged area
- Any missing parts
We will review the situation and compare it to our pre-shipment documentation.
5.4 Missing or Lost Packages
If a carrier marks a package as delivered but you have not received it:
- Check with neighbors, building offices, or parcel lockers
- Contact the carrier directly to initiate an inquiry
- Provide us with the carrier case number so we can assist
We are not responsible for theft, mis-delivery, or packages lost due to incorrect addresses entered at checkout.
6. PAYMENT METHODS
We accept the following forms of payment:
- PayPal
- Credit Cards (Visa, Mastercard, AmEx, Discover)
- Debit Cards
- Apple Pay(if enabled at checkout)
- Google Pay(if enabled at checkout)
- Shop Pay (if enabled at checkout)
- Venmo (if enabled at checkout)
Payment must be successfully completed before production begins.
7. PAYMENT REQUIREMENTS, INSTRUCTIONS & POLICIES
7.1 Full Payment Required at Checkout
All orders require payment in full at checkout to secure a position in the production queue.
7.2 Rush Processing Fee
Customers may request Rush Processing for an additional $75, which moves their order closer to the front of the queue.
7.3 Fraud Prevention
To comply with payment processor regulations, we may:
- Request additional verification
- Confirm shipping addresses
- Decline or cancel suspicious orders
This helps protect buyers and our business.
7.4 Unauthorized Transactions
If a claim is made that the purchase was unauthorized, we will provide:
- IP logs
- Order metadata
- Communication records
- Transaction confirmation
- Policy acknowledgments
to the payment processor or issuing bank.
8. CONTACT INFORMATION
For any questions regarding shipping, payments, delivery, or your order status, contact us:
Email: MyWonderstone@gmail.com
Order Status: Available via the public order queue link
We strive to respond within 24–48 hours during production weeks.
